We all, at ELECTROFAB INNOVATIONS (INDIA) PVT. LTD., are committed to manufacture and supply of Control Panels as per specifications provided by customer, to achieve Customer Satisfaction by:
Following consistent & concerted efforts,
anticipating quality needs & create resources to meet them in totality,
when in doubt, choose higher specifications (keeping an eye on cost factor).
This Quality Policy shall be reviewed periodically and revised to meet commitment to our customers.
Communication and Feedback :
This policy is explained to all employees during various training programs conducted. This policy is displayed at various places in the company.
Quality Objectives derived from the Quality Policy are reviewed in every Management Review Meeting.
We at ELECTROFAB INNOVATIONS (INDIA) PVT. LTD. adopt the Quality Policy given by our M.D. and have translated it into the following Quality Objectives :
|To achieve in time deliveries of customer order.||80% of deliveries to be achieved in time per quarter|
|To improve Housekeeping Index||Performance Index > 80% per quarter.|
|To improve quality performance of suppliers||70% minimum for each quarter|
|To improve delivery performance of suppliers||70% minimum for each quarter|
|To minimize Rejections & Rework. i.e. Do It Right First Time and Every Time.||0% Rework & Rejections per quarter|
- at In-Process Stage
- at Final Stage
|To minimize Customer Complaints.||0 No. of Customer Complaints per quarter|
|To Enhance Training Activities.||03 nos. Training to be conducted per quarter|
|To carry out continual improvement project||01 no. per quarter|
|To minimize Rework Index||Less than 100 % RW/Board|
Targets for Quality Objectives are decided at the beginning of every financial year and reviewed in every Management Review meeting.
Quality Management System planning:
Cross-reference of documents is noted in all levels of QMS documentation to ensure that the Integrity of the QMS is maintained when changes to the QMS are planned and implemented.